Three actions. One starting point.
The setup checklist brings language, location, and on-bus confirmation together. Focused subpages carry the detail, while the main screen keeps readiness visible.
Connecting immersive guest experiences with tour operators’ commercial and operational needs—from discovery and pilots to international commercialization and product growth.
Founder & Product Lead
Nov 2015 – Aug 2021
Nov 2023 – Present
A rider needs a compelling, understandable experience. A tour operator needs something that works within a live tour business and has a clear commercial purpose.
I led discovery with both operators and riders to inform pilots, feature priorities, buyer education, and commercialization. The product roadmap had to connect those two perspectives.
I owned product strategy, roadmap, MVP scope, pricing, and commercialization. Early customer relationships and tour-operator partnerships helped establish market presence.
The rider discovers XR content on the tour.
Scanning instructions and activation prompts guide setup.
In-app education and feedback capture support the experience.
Illustrative journey based on the written account. Not an original product screen or historical design artifact.
In the growth phase, I redesigned marker-scanning instructions, activation prompts, in-app education, and feedback capture to reduce setup friction.
I also built measurement covering satisfaction, channel attribution, usage trends, and customer ROI, connecting field observations to product and release priorities.
Reported before/after outcomes. Measurement dates, denominators, cohorts, and session definitions have not been supplied. These measures are not presented as a single funnel or controlled experiment.
One checklist, focused setup screens,
then the story. Open any screen to inspect it.
View full screen ↗Language, location and bus confirmation in one checklist.
View full screen ↗A short explanation before the location request, with details available on demand.
View full screen ↗One explicit on-board confirmation, with a clear Not yet option.
View full screen ↗Story imagery, playback status and route context after setup.
Real Pixel 6a captures · Frankfurt v85/build118 QA validation · October 2026. Route playback uses a test simulation. Screens show the app interface; embedded content imagery is separate from interface design. This sequence demonstrates the experience, not a production-release certification or a measured conversion improvement.
Recent design and device evidence adds
detail to the broader product-growth story.
The setup checklist brings language, location, and on-bus confirmation together. Focused subpages carry the detail, while the main screen keeps readiness visible.
The main checklist uses the short helper “Internet needed.” The language page carries the fuller download explanation. The intention is to keep the hub scannable without hiding a requirement.
Incomplete requirements keep Start tour disabled. Once the setup is ready, one clear action leads into the tour.
Supported by the project’s UI/UX handoff, copy amendment, and native captures reviewed with the UI/UX workstream. These recent iterations are not attributed as the cause of the historical growth metrics. The gallery uses one Frankfurt Android QA sequence.
Product leadership, AI workflows,
and ambitious startup opportunities.